Meet The Team
Gilbert N. Taylor, Lt/Paramedic, I/C, FIT President & CEO
Gilbert N. Taylor is the Founder, President, and CEO of IEME, where he has dedicated his career to advancing excellence in emergency medical services, fire service, industrial safety, and professional education.
Gilbert began his EMS career in 1985 as an EMT. Although he attended nursing school, his passion for emergency services led him back to EMS and the fire service. He progressed through every level of EMS certification, earning his Paramedic certification in 1989. He is currently certified as both a Massachusetts and National Registry Paramedic.
Throughout his distinguished career, Gilbert has served in a wide range of Fire, EMS, and Industrial Safety roles. He continues to serve as a Fire Lieutenant, Paramedic, and Fire Investigator, bringing decades of real-world operational experience into both leadership and education.
A highly respected educator, Gilbert holds numerous instructor and coordinator credentials, including Massachusetts EMS Instructor/Coordinator, CPR, ACLS, and PALS Instructor, as well as CPR Instructor Trainer. His extensive safety credentials include OSHA 10, OSHA 30, OSHA 500, OSHA 510, and Global Wind Organisation (GWO) Offshore certifications and USCG Captains License
In addition, Gilbert is an accomplished Public Safety Diver and Technical Rescue Technician. Through IEME, he remains actively involved in teaching EMS, fire, industrial safety, OSHA, and GWO Offshore Wind programs, helping prepare the next generation of emergency responders and safety professionals.
Gilbert's leadership is driven by a lifelong commitment to education, professionalism, and the highest standards of safety. His mission is to provide high-quality training that equips individuals and organizations with the knowledge, confidence, and skills to perform safely and effectively in the most demanding environments.
Paul Donovan, Paramedic
Instructor
Paul Donovan, FF/Paramedic
Instructor
Paul started his EMS/Firefighting career in 2007 with the City in Norfolk, Virginia. Paul is currently a NREMT-P & a Massachusetts certified Paramedic. A graduate of Suffolk University, Paul has worked in a variety of Medical, EMS and Fire departments, his roles include supervisory, preceptor and safety positions. Paul has many provider and instructor credentials from various organizations, which includes, AHA CPR/ACLS/PALS Instructor and National Fire Pro-Board Association. Paul received an Honorable Discharge from the U.S. Army and Massachusetts National Guard in 1986. Paul has back grounds in OSHA Safety Compliance in Construction, Crisis Intervention and Prevention, technical rescue and disaster operations. Paul specializes in pediatric critical care.
Pamela S. Taylor, EMT
Vice President
Pamela began her EMS career in 1996, with nearly three decades of experience, she has built an extensive career in emergency medical services, occupational health, industrial safety, and emergency preparedness.
Throughout her career, Pam has worked in a variety of EMS, medical, industrial, and occupational health settings, serving in clinical, supervisory, preceptor, instructor, and safety leadership roles. She is also an EMS educator, dedicated to training and mentoring the next generation of emergency medical professionals. Pam holds numerous provider and instructor credentials, including American Heart Association CPR, ACLS, and PALS Instructor certifications.
Her experience includes OSHA safety compliance, construction safety, crisis intervention and prevention, technical rescue, disaster operations, and industrial emergency response. In recent years, she has expanded her expertise into the offshore wind industry, providing medical and safety support while earning Global Wind Organisation (GWO) certifications to meet the specialized safety requirements of offshore wind operations.
In addition to her field and instructional experience, Pam specializes in working with students with learning disabilities, helping them develop the confidence and skills needed to succeed in EMS and healthcare education.
Christopher Santos, FF/Paramedic
V.P. of Industrial and Tactical Operations
Christopher began his career in 1993 as an EMT advancing to Paramedic in 1999 and is currently a Massachusetts Paramedic. Christopher has worked in a variety of Fire, Industrial, Tactical and EMS environments and is currently still serving as a dual role/crossed trained Fighter/Paramedic. Chris has many provider and instructor credentials from various organizations, which includes CPR/ACLS/PALS Instructor. Christopher also holds several advanced ratings in Tactical EMS and SWAT, Live Fire CQB Facility Management and Tactical Operations, OSHA 10 & 30 in Construction, technical rescue. In addition to his administrative duties, Christopher still serves as a staff instructor that specializes in OSHA and Industrial Contracts and as the Assistant Team Leader for IEME’s Tech Rescue Team
Dr. M. John Mendelsohn, MD,FAAEM, IEME Medical Director
John is an Emergency Room Physician. In addition, John has specialized in Clinical Toxicology and has been published in several books and articles on the subject. He has served as a Faculty Instructor & Assistant Professor of Emergency Medicine at Allegheny University of the Health Sciences MCP Hahnemann School of Medicine; as well as serving as a Lecturer at many conferences and Grand Rounds. In addition to his many professional affiliations, John is also a recipient of the Doreen Harris Memorial Award for Medical Excellence from the Robert Wood Johnson Medical School.
Andrew Morrison, EMT
Instructor
Andrew is a graduate of Massachusetts Maritime Academy with a B.S. in Marine Transportation and a Masters of Science in Emergency Management. While at Mass Maritime, Andrew was the Deputy Chief of Training and then the Chief of Department for MMA EMS. Andrew works as an EMT in Rhode Island, and as a 3rd Officer on an Oil/Chemical Tanker. Andrew is NREMT certified and licensed in RI, MA, and CT and is an AHA BLS instructor.